Refund policy

Return & Refund Policy

All sales are final. We do not accept returns, exchanges, or issue refunds for any reason. Please review your order carefully before completing your purchase.

If you have any questions about a product prior to ordering, feel free to contact us at chris@bloxhamsgoods.com - we’re happy to help ensure you’re confident in your selection.

Damages and Issues

We take great care in packaging and inspecting all orders before shipment. However, if your order arrives defective, damaged, or if you receive the wrong item, please contact us immediately at chris@bloxhamsgoods.com with your order number and photos of the issue. We will review your claim and work with you to make it right.

European Union Customers

If your order is being shipped to the European Union, you are entitled under EU law to a 14-day cooling-off period. This allows you to cancel or return your order within 14 days of receipt for any reason. Items must be in their original condition, unused, and in original packaging, with proof of purchase.

U.S. Customers

For customers in the United States, all purchases are considered final. We do not offer refunds, returns, or exchanges unless your item arrives damaged, defective, or incorrect. In such cases, please contact us within 7 days of receiving your order at chris@bloxhamsgoods.com with your order number and photos of the issue so we can assist you.